Privacy Policy

Neroli Glow Privacy Policy

At Neroli Glow, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

 

1. Information We Collect

  • Personal Information: When you place an order or contact us via WhatsApp, email, or our website, we may collect personal information such as your name, address, email address, phone number, and payment details.
  • Non-Personal Information: We may also collect non-personal data such as your browser type, IP address, and browsing patterns to enhance your experience on our website.

2. How We Use Your Information

  • Order Processing: We use your personal information to process and fulfill your orders, including delivery and payment processing.
  • Communication: We may use your contact information to send you order confirmations, updates, and promotional offers, unless you opt out of receiving marketing communications.
  • Website Improvement: Non-personal information helps us analyze website traffic and improve our online services.

 

3. Data Protection

  • We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and payment information is handled with the utmost confidentiality.
  • Third-Party Access: We do not sell, trade, or otherwise transfer your personal information to outside parties except for trusted partners who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

 

4. Cookies

  • Our website may use cookies to enhance your browsing experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's systems to recognize your browser and capture and remember certain information.

 

5. Third-Party Links

  • Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for the content or privacy practices of these sites.

 

6. Your Rights

  • Access and Correction: You have the right to access and correct your personal information at any time by contacting us via WhatsApp or email.
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in those communications or by contacting us directly.

 

7. Changes to Our Privacy Policy

  • Neroli Glow reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and your continued use of the website constitutes your acceptance of such changes.

 

8. Contact Us

  • If you have any questions or concerns about this Privacy Policy, please contact us via WhatsApp, email, or through the customer service chat on our website.